At our Clarksville veterinary clinic, we are committed to the care of our beloved patients and their proud owners. Our services are backed by decades of expertise in animal care.

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What to Expect at a Veterinary Appointment

Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.

Get Settled

Please arrive approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.

Meet Your Veterinarian

A member of our team will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.

Examination, Diagnosis & Treatment

Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.

After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.

Our Pet Care Philosophy

We proudly serve pet owners in Clarksville. We are dedicated to providing state-of-the-art veterinary service to you and your pet with care and compassion.

We are passionate about preventive care, client education, and providing comprehensive emergency and rehabilitative care to Clarksville pets.

Pet Owner Resources

Click on a link below to view or access resources for pet owners.

Financing Options  |  Financing options to help manage pet care expenses. 

New Patient Form  |  Online form for the information we need at your pet's first visit.

Other FAQs

Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.

  • What types of payment options are available?

    All payment must be made in full at the time of service, or once your pet is discharged. We accept cash, checks, Visa, MasterCard, Discover, and American Express.

  • Are there payment plans available for my pet’s care?

    To make veterinary care a little easier on the wallets of pet parents, we offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.

  • Will I be provided with an estimate of costs?

    We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.

    We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.

  • Should I call ahead to book an appointment?

    Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.

    In the event that your pet needs emergency care during our regular business hours, please contact us right away.

    Book Your Next Appointment

  • What is your appointment cancellation policy?

    If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.

  • What types of animals do you treat?

    Our Clarksville vets are experienced in taking care of all small domestic pets such as cats and dogs, and exotic pets such as birds, rabbits, reptiles, and rodents.

  • Where can I purchase my pet's prescription and food?

    You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.

  • What are the fees associated with an emergency visit?

    A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.

    If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged. If your pet requires intensive overnight care we may be required to transfer your pet to the nearest emergency vet to ensure your pet has the best care possible.

  • Can you help with my pet insurance?

    We’re happy to help you fill out pet insurance forms for your pet’s visit.